Have a question, spotted a mistake or want to work with us? Send us an email. We read every message and aim to reply within a few working days.
Please Note Before You Write
We are an independent information website, not a lottery operator. We don’t sell tickets, can’t check or validate your ticket and can’t pay out prizes. For those, please contact the official operator: SELAE (loteriasyapuestas.es) for El Gordo, Primitiva, BonoLoto and EuroMillions, or ONCE (juegosonce.es) for ONCE games and Eurojackpot. Did you buy a ticket through an online service? Then contact that service directly.
What We Can Help With
| Topic | What to include in your email |
|---|---|
| Corrections | The page URL and what’s incorrect. If you can, a link to the official source. |
| Questions about our guides | Your question and which lottery it’s about. Many answers are already in our FAQ. |
| Partnerships & advertising | Your company, website and the type of cooperation (affiliate, sponsored content, advertising). |
| Press & media | Your outlet, your deadline and what you need. |
| Privacy requests | Which right you want to exercise. See our privacy policy. |
Quick Answers
- Did my ticket win? Check the draw times and official sources on our results page.
- How much tax will I pay? See the worked examples in our lottery tax guide.
- How do I play from abroad? Read our guide to playing online.
- When is El Gordo 2026? Tuesday 22 December 2026. Everything in our El Gordo guide.
Worried about your gambling? Free, confidential help is available at JugarBien.es and BeGambleAware.org. More about us on our about us page.